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35 Posts
I was just told that by taking my quad on a track or by removing the stock parts i void my extended warranty. I will be calling my dealer later but i hope this is not true!
Warranty
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399 Posts
Race ready.hehe :scoot:
:bangbang: dealers and shitty customer service.
:bangbang: dealers and shitty customer service.
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1,295 Posts
Save all your stock motor parts. If you ever have anything bad go wrong with your motor, put the stock stuff back on. If you crack open the case and drop in any aftermarket parts like cams, etc., bye bye warrantee.
I disagree...the onus is on Suzuki to prove the cam caused the issue. If you install a new cam and the rod breaks...they will have a tough time proving the cam caused the rod to break and therefore would have to honor the warranty on the rod.
Worst case scenario you would have to take them to court...according to the warranty act if you win your court costs should be covered.
If you have some free time:
Warranty Information
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2,630 Posts
Now, THAT'S some good information...printing as we speak
We had a 2002 Ford F350 and I had a K&N on it...the base gasket on the turbo began to leak (a known issue on the 7.3L Powerstroke) and our local dealer told me good luck because the K&N voided the warranty on the entire truck...I laughed and said I need the address you want the lawsuit sent to. Printed off the warranty act and took it into the general manager and said you should read this because you are going to lose a lot of money in court fees...told him I would give him 2 weeks. I did not hear back from him and went to our attorney and had him write a letter to the dealership...got a call from the GM and everything was just fine.Now, THAT'S some good information...printing as we speak
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Heck, they were still fixing things for free on that truck after the warranty expired!
Now, a friend that lives 40 miles away had the exact same issue...dealer (different dealer from ours) fought them on it and they went to court. Dealer had a mechanic testify that the dirt the filter allowed in caused the deterioration of the gasket and the leak and had basically ruined the motor. Grant (my friend) sent his K&N to K&N in the exact condition and had it tested along with a factory Ford filter for the amount/size of particles the filter allowed to pass. Did some good ole internet research and acquired from Ford corporate the number of these gaskets replaced on these trucks, yada, yada, the K&N allowed less particles then a brand new Ford filter...long story short, Ford fixed everything and reinstated the warranty and paid for all expenses Grant was out. Including shipping of the filters, costs to K&N, time, attorney, etc. Now, keep in mind his uncle was his attorney so even if Grant lost he would not have had to pay him...I have asked Grant several times if he had to put the money on the line for an attorney would he have still gone through with it and he said NO. That is what these dealers are banking on...YOU will not take the gamble.
FYI...Grant contacted SEMA because they fight a lot of these type of issues and they pretty much laid out the plan for Grant on testing the filters, etc...so, hats off to SEMA.
well ok heres my story...i bout my quad w/the 2 year extended on it and so far i have all the stuff on it thats in my signature...well do you think i need to take anything off in order to get my starter fixed? and plus my case is leaking oil very slowly near the chain guard area...and the chain has NEVER came off...UGH...this thing is frustrating me...(the starter has been fried since before i put anything on this thing and the case just started leaking a couple weeks ago)..please help me for i dont want to go in there not prepared...
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1,295 Posts
When you buy an extended warrantee, 9 times out of 10 it isnt Suzuki that is the warrantee provider, most likely it is a company called Western Insurance. They have claim adjusters that will come out, inspect the bike at the dealership to determine if the failure is covered. IF you have a good local Suzuki mechanic, he can guide the claim adjuster in your favor claiming it was Suzuki parts that failed. IF you add ANY internal parts to an ATV motor, it completely voids the warrantee TO THE MOTOR. I have had warrantees on every ATV Ive ever owned, and have contacts in the insurance industry. I have lost about 1/3 of the warrantee claims I have filed, due to modification issues, the other 2/3 that were covered totaled around the 4 to 5 grand range, so I am still ahead on the warrantee to cost ratio(this is on about 3 different atvs).
ANyway, warrantees IMO are great, but GOOD LUCK fighting a claim adjuster after they have denied a claim, it is their job to cover as little work as possible.
ANyway, warrantees IMO are great, but GOOD LUCK fighting a claim adjuster after they have denied a claim, it is their job to cover as little work as possible.
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20,716 Posts
Chance favors the prepared...put it all back to stock as much as possible...best offense is a good defense...
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1,295 Posts
I still have a garage cabinet full of stock Honda & Suzuki parts, ready and waiting to be slapped back on just in case I have to go up against the evil Claim Adjuster. Looks funny too when you put them back on, they are shiny and new, the rest of the bike all worn to hell.
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63 Posts
I guess it all depends on the dealer...Cause mt dealer is awesome!!!! There he lets you build your bike the way you want it...So I ordered mine with the full yoshi, cherry bomb, nerfbars and a pro design kit....And he is still covering everything....Plus about that whole track thing...I bought mine yesterday and had practise that night....He has a few shop bike that his employes race, so he was out there and he was all cool with it, he was giving me tips on how to go faster!!! So like I said its all in how cool your dealer is!!!
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