I sent my shocks off last week to John at Mx-Tech for a revalve.
I have seen a couple of guys on here that have used him. But, I believe that all of you delivered them to John. I wanted to offer the perspective of someone that is not "local".
I emailed John a couple of weeks ago and checked his schedule. He was leaving town for the week, he told me when he would be back and said he could turn them around FAST.
First, the shipping weight on all 3 shocks was just over 31-lbs. Cost was about $11 for UPS ground.
I called Mon. to verify he received the shocks. GREAT guy....very nice.....He said "yes -- and the packing looks good". Since he just got back in town , he asked if he could call me back later or in the morn. --- no prob.
He called me Tues. morning, we went over the typical -- weight, style - terrain --- 180,MX...
" Oohhh !! you're in North Carolina" --- "Hard packed, red-clay -- alot of hard breaking bumps and g-outs" --- YEP !!!!!
He said "you will have them by the weekend." He told me he would include his contact info. --- including his cell # for getting up with him on Sat. or Sun. --- he said..... ANYTIME you have any questions about them -- dialing them in -- call me and I'll help.
So far ----- CUSTOMER SERVICE ----- A+
I will follow up with ride reports AND interaction with John.
I have seen a couple of guys on here that have used him. But, I believe that all of you delivered them to John. I wanted to offer the perspective of someone that is not "local".
I emailed John a couple of weeks ago and checked his schedule. He was leaving town for the week, he told me when he would be back and said he could turn them around FAST.
First, the shipping weight on all 3 shocks was just over 31-lbs. Cost was about $11 for UPS ground.
I called Mon. to verify he received the shocks. GREAT guy....very nice.....He said "yes -- and the packing looks good". Since he just got back in town , he asked if he could call me back later or in the morn. --- no prob.
He called me Tues. morning, we went over the typical -- weight, style - terrain --- 180,MX...
" Oohhh !! you're in North Carolina" --- "Hard packed, red-clay -- alot of hard breaking bumps and g-outs" --- YEP !!!!!
He said "you will have them by the weekend." He told me he would include his contact info. --- including his cell # for getting up with him on Sat. or Sun. --- he said..... ANYTIME you have any questions about them -- dialing them in -- call me and I'll help.
So far ----- CUSTOMER SERVICE ----- A+
I will follow up with ride reports AND interaction with John.